"intenseaty22"First things first. If you open the bleed valve, does it keep bleeding air out? If so, let it bleed all the way out so the gauge on the gun reads zero.
2. When you say it’s stuck, did you pull back on the collar ring first? Or is that stuck? Play with this after you take all the air out of the system. You can always pump gun back later.
3. If all of the above works, try to pump again. Make sure you open that bleed valve fast. The gun needs to have a quick change in pressure so the valve closes.
If fails again, bleed out all the way again and either get someone local to help you or wait and call call company on 26th.