Hatsan Hatsan Warranty Useless

[RobertNoPest]

I bought a Hatsan Velox PCP pistol. Won't take a fill. I am not going to fix it myself. Contacted Hatsan multiple times via their website over the past 60 days. Finally received a vague email from Hatsan's "Shane". What he recommended did not work. Now Hatsan has ghosted me. What a poopty company.

Their warranty is frankly fraudulent. Too late to return it to the dealer.

 

[daddypaddy]

yes! i’ve been preaching this before too. there was a plastic trigger box housing on a gun i got from them and when that failed and misfired into the wall next to me, i tried contacting them. nothing. no response. i had the gun for 2 months. shady and irresponsible

 

[RobertNoPest]

yes! i’ve been preaching this before too. there was a plastic trigger box housing on a gun i got from them and when that failed and misfired into the wall next to me, i tried contacting them. nothing. no response. i had the gun for 2 months. shady and irresponsible

I may have to pay to get it working. Real garbage, Hatsan!

 

[miksatx]

I've been trying to order a couple parts sept 4 no word till sept 11 apologize for not contacting me. Tells me they got the parts ready. Sends a link to pay and the link didn't let me pay just sent me back to hatsan. So with that I told them to forget the parts order I'm done done done Hatsan USA and anybody that works there.

 

[RobertNoPest]

I've been trying to order a couple parts sept 4 no word till sept 11 apologize for not contacting me. Tells me they got the parts ready. Sends a link to pay and the link didn't let me pay just sent me back to hatsan. So with that I told them to forget the parts order I'm done done done Hatsan USA and anybody that works there.

Sometimes it is best to cut one's losses. I don't want to throw out a brand new pistol, so I will get it fixed. Warn others! I am.

 

[RobertNoPest]

I've been trying to order a couple parts sept 4 no word till sept 11 apologize for not contacting me. Tells me they got the parts ready. Sends a link to pay and the link didn't let me pay just sent me back to hatsan. So with that I told them to forget the parts order I'm done done done Hatsan USA and anybody that works there.

(By the way, this is how Class Action lawsuits are born . . . )