GX-CS4-I: Buy from Amazon vs. GX?

[tommyb]

If you go with Amazon get the extended warranty! I too got a FULL refund when my compressor crapped out after 3.5 years (wasn't a GX).

Gerry - Thanks for answering my question. That is 100% what I wanted to know.
I will do exactly that.

All, thanks for your help.

I carefully read the Amazon Assurion 3-year warranty, and I agree they are on the hook if there is an issue. The extra $$$ is worth it to me, as I don’t want to fix a compressor.

 

[tommyb]

I purchased the Asurion warranty for a GX CS2.

That CS2 failed in Year 3. I filled out the Asurion Claim Form on Amazon and Asurion refunded my entire purchase price - via an Amazon Gift Card.

Keep in mind that the Asurion warranty only takes effect AFTER the manufacturer’s warranty expires.

So, if your GX compressor fails in Year 1, you will deal with GX (Ankul) through Amazon. GX will likely send you parts if repairable.

I had a GX compressor fail in Year 1 and I dealt with GX via the Amazon site. So this is all 1st hand experience with these warranties, NOT conjecture.

Essentially, the Asurion warranty covers Years 2 and 3.

I believe that the high cost of shipping these compressors weighs in the decision process of how they provide you warranty service.

In both of my failed compressors, neither GX or Asurion wanted me to ship the compressor back.

GX had me send them pictures and video to confirm it was broken. Then they shipped me a replacement.

Asurion collected details and pictures via their warranty form. They evaluated and determined it was best to refund my purchase price - via the gift card.

So there you have it - 1st hand information on how both GX and Asurion warranties work regarding GX compressors. Of course each individual case is different.

-Ed

Ed, this is exactly what I was looking for here. Thank you.

 

[tommyb]

It seems like this has devolved, is the question about the compressors longevity and serviceability? Or is it about the warranty and what that purports to do? I was in the same boat recently and was considering one of the GXs…. But the uncertainty of long term use and service sent me in another direction…. I spent much more, but will not be worrying about the longevity and serviceability of my HPA source… The test of time will tell the tale on the GXs and any other HPA source…

It’s definitely about the warranty and what I can expect If it fails in year one or within 3 years. Ed ( EPG) answered my question.

 

[L.Leon]

It’s definitely about the warranty and what I can expect If it fails in year one or within 3 years. Ed ( EPG) answered my question.

You know what you want and got great answers… Looking forward to your posts on your experience with your GX…

 

[tommyb]

Thanks for all the feedback, user experiences and advice. It takes a village for buying your first compressor, especially me.

Pretty good divergence of opinions for buying GX Direct or going via the Amazon route with warranty. I will go with Amazon with warranty when I am in a position to get one, hopefully sooner vs. later. Tried to get my better half to go for a huge Father’s Day gift, but nothing doin.’

JK…she would if I really pressed but I’m still trying to be patient and wait a bit. I have two good sized fill tanks which will hold me over. Besides the Dive Shop would miss me too much.

 

[tommyb]

You know what you want and got great answers… Looking forward to your posts on your experience with your GX…

Luis, btw - Which compressor did you get? The DS Super Legerro?

 

[L.Leon]

Luis, btw - Which compressor did you get? The DS Super Legerro?

Yes, am expecting delivery sometime next week… I will post up my first impressions.

Thanks for all the feedback, user experiences and advice. It takes a village for buying your first compressor, especially me.

Pretty good divergence of opinions for buying GX Direct or going via the Amazon route with warranty. I will go with Amazon with warranty when I am in a position to get one, hopefully sooner vs. later. Tried to get my better half to go for a huge Father’s Day gift, but nothing doin.’

JK…she would if I really pressed but I’m still trying to be patient and wait a bit. I have two good sized fill tanks which will hold me over. Besides the Dive Shop would miss me too much.

You were wise in querying as you got great answers and it seems you realize that this will be your first HPA compressor… Will be on my second one soon…