Does anyone know if Tac Vector has a customer service number or email in the US?
Thanks.
Thanks.
Getting ahold of Tac Vector customer service?
- Thread starter Mr.H
- Start date
I really doubt it .....
Best guess an internet only product & throw away if something fails ... hope I'm wrong tho
Best guess an internet only product & throw away if something fails ... hope I'm wrong tho
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JWR at cyclopsvideos just made a big point of the fact that there is U.S. based customer service in his review of the Veyron. Go to his youtube channel and ask him. He is a good guy and he reads and answers questions. I wouldn't be surprised if he sees this thread and chimes in soon too.
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You can still fix it yourself if there's no warranty. Try all avenues first including Amazon or EBay wherever you purchased it from first. Don't throw it away.
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It seems like a piece of debris has attached itself inside the erector assembly, something I can't fix. I'll try sending Joe a PM on customer service.
Thanks everyone for chiming in.
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If you go to their website at www.vectoroptics.com and go to the 'contact us' tab you can communicate with them online via a question form you fill out. There is also an Email address listed there that you can try '[email protected]'. I know they have a service center in Utah and also ship product out of there but I believe it is in the process of moving to a new facility so I don't know if they are 'up and running' right now. Do the 'contact us' form and send them Email, I'll bet they get back to you in short order.
Chip
Chip
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I emailed them yesterday and they responded, now just waiting for instructions. They have acknowledged there is a customer service department now in Utah. Hopefully I will be sending the scope there.
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