I own two FX products both in .22, they perform flawlessly and are very well made. But I can't say that every 22 caliber FX makes is flawless. No manufacturing system is 100% perfect and it's certainly possible to get a bad product. But you really can't claim that FX is incapable of making a 177 and has the worst quality control unless you have tested every rifle single that they make.
There are two opposing stories, and we can all speculate about the particulars on each side, but in general the truth usually lies somewhere in between the two.
Regardless, I feel that the manufacturer should have just replaced it or offered a full refund. Even if the buyers expectations are unrealistic, (I am not saying that they were) it's just good business to satisfy an unhappy customer and it pays dividends in the long run.
As an example, AOA is making things right for the customer and for doing so, has likely found a customer for life.
Just my opinion...
There are two opposing stories, and we can all speculate about the particulars on each side, but in general the truth usually lies somewhere in between the two.
Regardless, I feel that the manufacturer should have just replaced it or offered a full refund. Even if the buyers expectations are unrealistic, (I am not saying that they were) it's just good business to satisfy an unhappy customer and it pays dividends in the long run.
As an example, AOA is making things right for the customer and for doing so, has likely found a customer for life.
Just my opinion...
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