Yesterday while topping off my FX Dream-Tac's 480cc bottle I noticed the compressor's temperature gauge was climbing faster that normal, it hit 96F by time it was done and normally doesn't even get into the 90's topping off this airgun. I pulled the cap off the water tank and sure enough, no movement! I took the cover off to check connections and felt the water pump, which had zero vibration or any other indication it was running, so I figured it had died.
I purchased my CS4 on March 8th 2023, so go figure, the warranty ended 9 days ago... I sent an e-mail to GX Pumps letting them know of the failure with the hopes they would offer a good faith extension of the warranty and cover the replacement pump. Well, I received their reply this morning and thought, geez, they've got to be kidding!
Their reply: "Poke the middle of the bottom with a stick"
They also included a short video:
I'll be honest, I really didn't think this would fix anything, but figured I'd better give it a try before e-mailing them back... Well, who'd a thunk? Sure enough, after poking the bottom hole with a long 3/16" Allen Wrench, all of a sudden, I have water flowing again! All I can figure is some sediment had settled at the bottom of the water tank and eventually blocked the water flow. I thought this was odd because I have flushed the system multiple times when I initially set it up and thought everything had been flushed from the system. Apparently not! Anyway, thought I'd share this so anyone else who may experience what they think might be a water pump failure, can try this before they go looking fro a replacement pump! Also, Bill at Target Forge didn't have any in stock, but said he could order one pretty quick, so it's good to know we have a U.S. source for these GX Compressor parts!
I purchased my CS4 on March 8th 2023, so go figure, the warranty ended 9 days ago... I sent an e-mail to GX Pumps letting them know of the failure with the hopes they would offer a good faith extension of the warranty and cover the replacement pump. Well, I received their reply this morning and thought, geez, they've got to be kidding!
Their reply: "Poke the middle of the bottom with a stick"
They also included a short video:
I'll be honest, I really didn't think this would fix anything, but figured I'd better give it a try before e-mailing them back... Well, who'd a thunk? Sure enough, after poking the bottom hole with a long 3/16" Allen Wrench, all of a sudden, I have water flowing again! All I can figure is some sediment had settled at the bottom of the water tank and eventually blocked the water flow. I thought this was odd because I have flushed the system multiple times when I initially set it up and thought everything had been flushed from the system. Apparently not! Anyway, thought I'd share this so anyone else who may experience what they think might be a water pump failure, can try this before they go looking fro a replacement pump! Also, Bill at Target Forge didn't have any in stock, but said he could order one pretty quick, so it's good to know we have a U.S. source for these GX Compressor parts!
