Fed-Ex lost another one! Just in case someone might see it

[tommyb]

The shipper, in this case, has done everything possible to get this solved and has been on the phones as much as me. Just to talk to a person NOT in customer service, but in a claims depatment, was impossible and the claims dept. refused to talk with me until another claim is filed. Yes ...refused!! I would recomend that people insure their package for " Full Replacement" of the item. If they are going to treat customers this way, then make them pay for their mistakes since their "help" is severly lacking

Mike, I think you just answered my question.

I was at my local UPS store today, and the Manager and I were discussing your Fed-ex lost package issue. I asked him a few questions and he asked me if your RAW was insured for full replacement value. Based on your experience, I can’t help wondering that even if it was insured for full replacement value, would you ever get a refund from Fed-ex?

I have been skimping on buying enough insurance on my UPS AG shipments, and after seeing your post, I will reconsider if sending out an expensive AG. I ‘m still hoping the gun will be found.

 

[Avator]

FedEx, We put the "F" in shipping.
New advertising campaign.

 

[Hateful McNasty]

Mike, I think you just answered my question.

I was at my local UPS store today, and the Manager and I were discussing your Fed-ex lost package issue. I asked him a few questions and he asked me if your RAW was insured for full replacement value. Based on your experience, I can’t help wondering that even if it was insured for full replacement value, would you ever get a refund from Fed-ex?

I have been skimping on buying enough insurance on my UPS AG shipments, and after seeing your post, I will reconsider if sending out an expensive AG. I ‘m still hoping the gun will be found.

I think they try to drag the claim out fight it in the hopes you just give up and go away .

There not out a dime just time in a cubical .. so..