Fed-Ex lost another one! Just in case someone might see it

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manabeknives

manabeknives

Member
Apr 1, 2015
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San Diego, California, United States
I had a package shipped to me via Fed-Ex.
The package went into the hub at City of Industry but never left.
Filing a claim is nearly worthless since calling them gets you to a call center where they read off scripted responses to get you off the line. Most of what they told me was false information…like the package is on the way or the trailer that the package is on hasn’t been unloaded.
No help from them whatsoever
here is a picture of the rifle that was ”Lost”…It is a RAW HM1000X serial number 500. Has a heavy bull barrel made of stainless steel. Does not have a scope on it.
If anyone by chance sees it, please respond to the thread and I will get in touch with you
Thanks All…I hope we can get it back
Mike Manabe
Edit .I have contacted the stores in the area- Top Gun - Edgun West and Airguns of Arizona to be on the lookout
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Fed Ex just plain sucks, if possible I avoid them like the plague, their driver turnover is ridiculous. Im sure there hub workers for the most part are the same way, UPS for me or USPS even though USPS isnt great anymore.
Came home the other day and a Fed Ex delivered 200.00 boat seat was sitting in the middle of my driveway 100 ft from my house and a good 20 ft from concrete apron of my garage. No use for Fed Ex at all.
 
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CRAP!
That's a bummer Mike.
I will say that while it's a different carrier, USPS, I hadda ton of trouble in getting a shipment to an AGN'er containing a cuppla air guns.
Could track it back and forth from Dallas to Chicago several times.
Finally, after several weeks, I put in an insurance claim. I soon got a reply that it had been delivered. The recipient also PM"d me that it had arrived shortly after USPS emailed me.
Fingers crossed that this same situation, while long and tedious, happens for you too, buddy.

mike
 
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manabeknives said:
I had a package shipped to me via Fed-Ex.
The package went into the hub at City of Industry but never left.
Filing a claim is nearly worthless since calling them gets you to a call center where they read off scripted responses to get you off the line. Most of what they told me was false information…like the package is on the way or the trailer that the package is on hasn’t been unloaded.
No help from them whatsoever
here is a picture of the rifle that was ”Lost”…It is a RAW HM1000X serial number 500. Has a heavy bull barrel made of stainless steel. Does not have a scope on it.
If anyone by chance sees it, please respond to the thread and I will get in touch with you
Thanks All…I hope we can get it back
Mike Manabe
Edit .I have contacted the stores in the area- Top Gun - Edgun West and Airguns of Arizona to be on the lookout
View attachment 586239
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Mike

Given you have a tracking number, you need to find someone in Fed-Ex Management to ‘escalate’ this lost expensive RAW package. Easier said than done, I know.

Any chance you can contact the Fed-ex Hub location directly where it was presumably lost? Alternatively, is there anyone in your local Fed-Ex area that you can talk with directly to try and have ‘them’ investigate on your behalf? I have a local UPS store and ship stuff out all the time, as well as I often receive AG and accessories. The Manager knows the inside and out of internal UPS shipping. You really need a Fed-ex advocate ( Manager) to try and assist.

I doubt it was stolen. It’s lost somewhere hopefully. The Call Centers are terrible and will hardly ever escalate to their Supervisors. Won’t even get started here.

Keep us posted.
 
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OMG. Sorry to hear this. That's a beautiful gun, really hope it gets found. I'd be sick over it and would probably have serious difficulty keeping a civil tongue with the call center run around.
Have a lost barrel floating around somewhere where. Disappeared immediately after USPS picked it up a month ago. Totally stonewalled on the tracking, even local post office couldn't find out anything. Thankfully was a warranty replacement and company is going to get another one, but first one took months.
Have a dropbox at end of my 1/2 mile mountain driveway because it's narrow, a little rough, not much turnaround room at the house, and I have dogs. Box is clearly labeled UPS/Fedex Dropbox, with my address. Yet every Fedex driver comes to the house, several have complained about difficulty reaching it, and had to pull one young idiot out of a ditch with my tractor after he back into it.
Call centers act like lost packages aren't a big deal, follow their scripts, blah, blah, blah. No consideration of how they themselves would feeling if it were their package with a valuable, or irreplaceable item that was lost.
 
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Hateful McNasty said:
Maybe im wrong .. 5-13-05

www.supplychaindive.com

FedEx, Amazon strike large-package delivery deal

The agreement comes nearly six years after FedEx let its Express and Ground shipping contracts with the e-commerce giant expire.
www.supplychaindive.com www.supplychaindive.com
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It was definitely after 05 for sure. I think it was due to Amazon becoming too large and not wanting to essentially help a competitor. I guess I should say I know the freight division definitely stopped hauling their stuff. Home delivery could be still doing the last mile deliveries of individual packages.
 
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Fed ex just called and said my package was gone and to contact the shipper.

The funny part is they asked for a photo of the item. I sent them a photo of the fill probe and gauge I had ordered. I should have taken a box with my address and run over it with my car and sent them that photo. They gave me a case number. Funny part is I actually need a whole air tube regulator and the fill probe/ gauge. So today I will call Rat works and order everything including the gauge and probe over again. Maybe that way the original will show up.
 
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Iowa Airgunner said:
Fed ex just called and said my package was gone and to contact the shipper.

The funny part is they asked for a photo of the item. I sent them a photo of the fill probe and gauge I had ordered. I should have taken a box with my address and run over it with my car and sent them that photo. They gave me a case number. Funny part is I actually need a whole air tube regulator and the fill probe/ gauge. So today I will call Rat works and order everything including the gauge and probe over again. Maybe that way the original will show up.
Click to expand...
The messed up thing about it, is that even with the photo, i doubt they are looking.
 
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