UPS is up to it's old tricks. I've been a daily pickup with UPS for 20+ years. Shipped an item to a member here on Tuesday. Driver picked it up before noon. Buyer PM's me Wednesday and tell me the tracking # only shows "Label created" and asks when I'm going to give the package to UPS. Called the 800# in the Phillipines, same info as online. I called my local facility and asked them to look for the package. I get a call like 5 minutes later. They found the package sitting on the conveyor. They said it "didn't make it on the truck last night". I asked them to at least scan it so it would show in the system. The driver is supposed to scan it when he picks up. He may have and UPS put the scanner in bypass mode. After a second call, they finally did scan it, so at least it shows I shipped the package and they have it.
After further research, I found this:
https://www.theguardian.com/us-news/2022/feb/26/ups-part-time-workers-pay-cuts
So, a bunch of workers left, and those that remain are overwhelmed or staging an unofficial work slowdown. Who can blame them? The old 3 day Ground service is now 6-8 days, and all service guarantees have been suspended:
https://www.ups.com/us/en/support/shipping-support/legal-terms-conditions/ups-service-guarantee.page
Please allow additional shipping time and be understanding before blaming the shipper.
After further research, I found this:
https://www.theguardian.com/us-news/2022/feb/26/ups-part-time-workers-pay-cuts
So, a bunch of workers left, and those that remain are overwhelmed or staging an unofficial work slowdown. Who can blame them? The old 3 day Ground service is now 6-8 days, and all service guarantees have been suspended:
https://www.ups.com/us/en/support/shipping-support/legal-terms-conditions/ups-service-guarantee.page
Please allow additional shipping time and be understanding before blaming the shipper.