So I ordered a Yokozuna in .30 from High Preasure Pneumatics and they accidently sent me one in .357. I reached to their customer service 4 days ago and never heard anything. In the interim, I reached out to DonnyFL. Hoan Nguyen (operations manager at Donny FL) reached out to me within two hours and arranged to have the correct moderator sent out to me the same day. I repeat, the same day! I didn’t even buy it from them directly, but they still went out of their way to take care of me. I was blown away by their customer service. I got my moderator two days later and they even put a hand written note in their apologizing for the mix up. All of that to say they have made me a loyal customer now. Just wanted to share my experience!
DonnyFL Customer Service Rocks
- Thread starter Mandrada01
- Start date
