I apologize for posting again but I am in need of a quick answer.
I just got a response from ATI through email suggesting I send my gun in for a repair -- this confuses me because I thought they did not have a repair department. I may not be going crazy because they stated that I bring my "firearm" back - and I don't think I stated that this was an air rifle (if I did I'll update this). On the other hand, I gave a receipt so if they looked over it they should know that it is an air rifle that is broken. I don't want to pay for shipping costs just so that they replace a screw, I would rather they send it over. Also I don't know what else could be damaged because of the loose knob since it was like this from the day I got it.
AK
I just got a response from ATI through email suggesting I send my gun in for a repair -- this confuses me because I thought they did not have a repair department. I may not be going crazy because they stated that I bring my "firearm" back - and I don't think I stated that this was an air rifle (if I did I'll update this). On the other hand, I gave a receipt so if they looked over it they should know that it is an air rifle that is broken. I don't want to pay for shipping costs just so that they replace a screw, I would rather they send it over. Also I don't know what else could be damaged because of the loose knob since it was like this from the day I got it.
AK