You had to ask...
Which model did/do you own? Pulsar Hp and a Renegade
When & how long have you owned it?over 2 - 3 years
What issues did you encounter? Renegade- factory forgot to Locktite cocking bolts. Broken index pins, multiple leaking breech seals. severe damage to pellet probe from the magazine, accuracy issues using the magazine. Pulsar- loose stock, battery holder fell out (loose screws), broken index pins, multiple breech seal leaks, air leaking at index pin, pellet probe damage from magazine, accuracy issues using the magazine
How well did Daystate respond to your emails (or calls) considering these issues? Never responded to multiple emails and technical inquiry form on their website regarding the magazine issue. Finally got a response by repeatedly complaining on the Daystate owners site, said it wasn't a problem and only cosmetic, and that they only knew of any magazine issue on 4-5 rifles worldwide.
How would you rate Daystate’s customer service (1-10)? 1
Would you buy another Daystate and why? Never, bad experience all around.