Anyone hear know a better way to get in touch with Hatsan? I've emailed and called several times with no reply. I've got a bad barrel on a new gun.
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Can't get Hatsanusa to respond to emails
- Thread starter Plasticfire
- Start date
On their website, did you try going under "warranty & Safety", then go to their "customer service form"? I believe that's how I contacted them when I had an issue with a rifle I had bought, got a not too long reply that way.
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I wish I could be of some help. I am also "AGAIN" currently having problems evoking them to provide a reciprocal reply to my warranty concerns. While I have no proof, it "almost" feels as if they ignored or delayed addressing the defects to my Hatsan product's to run out the warranty clock. I am very displeased with them and have a new air pistol that will not even shoot. Even after their so-called repair and eventual return to me after trying several months over multiple calls and emails.
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Try giving Airgun Pro Shop a call, They deal with Hatsan and work on them. They may be able to help you out.
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Seems hit and miss with the email. I contacted them about a spark compressor, got a reply that afternoon... good luck
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I've been eyeing a couple of pcp on HatsanUSA but have been reluctant to buy. When you look up Google reviews, most speak negatively. The only time Hatsan responds to complaints is if someone reports them to BBB. I noticed a lot of people here talk trash about Hatsan but from what I've seen, Hatsan has never cared to respond. At this point, I'm surprise Hatsan is still in business with all the complaints everyone seem to be having.
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I own 3 of their guns...all have become "Dust Bait" Blitz in for service 4x and still can't remove fill port, valve won't close..flash bolt screw broke no response from hatsass guess after 4 failed attempts at fixing Blitz they stopped responding...Both were less than 6 mos old at time of failure. 3rd at44 don't even remove from gun case.
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