"Pneumatic tool" i like that one, good idea. Definitely isnt a lie.
Some people are just completely brainwashed into thinking that guns are the worst thing in the world. Add that with someone who assumes they are correct and refuses to be told otherwise and you have this exact situation. I would call up the regional office or something and file a complaint. You were treated like a criminal and 3 hours of your day taken because of someone using a technicality in their job "rights". While nothing will happen, maybe they will tell her to not be a jerk to the customers moving forward. You told her what it was, which is legal to ship, and she suspected otherwise and refused to let you ship it. That should not be an option the desk person has.
Some people are just completely brainwashed into thinking that guns are the worst thing in the world. Add that with someone who assumes they are correct and refuses to be told otherwise and you have this exact situation. I would call up the regional office or something and file a complaint. You were treated like a criminal and 3 hours of your day taken because of someone using a technicality in their job "rights". While nothing will happen, maybe they will tell her to not be a jerk to the customers moving forward. You told her what it was, which is legal to ship, and she suspected otherwise and refused to let you ship it. That should not be an option the desk person has.
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