Well, I ordered a Benjamin Maximus directly from Crosman and it arrived this evening. It was shipped in the standard air gun box that you would see on a store shelf, no outer box for protection. I noticed a small hole in the box and didn't think much of it. I opened the box and noticed the bolt was missing. The bolt went through the box during shipping and was ripped clean off. No sign of it anywhere. I guess I'll be calling Crosman in the morning. I was hoping to try it out on my day off tomorrow. They really need to work on the packaging for shipment.