I have a problem being a cornic tinker. I warout orings on the turrets, little ones underneath the caps. I called Athlon for replacements and cost,AMAZING, no cost, asked for two sets, no problem they're sending me two sets free, no postage charge and another amazing fact I talked to a real person right off the bat,no rigamorol of the automated menu.
Athlon customer support
- Thread starter john8
- Start date
Athlon stands behind their products 100%. I sent in a scope a few months back and a brand new one was sent out the day they received it.
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Vortex has an amazing VIP warranty too. Had a Diamond back scope that would shift a tiny amount every so often, I removed the scope put it away for 3 years then thought what the heck I'll call them, real person answers said to send it in,,, sent shipping label postage paid , email they were running it thru the ringer but can't find a problem? Well ok just send it back but to be honest I'm done with it and would juste put it away. It was an obsolete model. They weren't happy that I was dissatisfied and said I had $380.00 to spend on another scope or would refund that amount of money, no recipe needed, if you have a Vortex that's all that matters.
Man thats the best I've ever been treated. Went extreme on a high power model but its overkill for my needs and is for sale in the classifieds now.
Sorry not trying to hyjack
Don't
Man thats the best I've ever been treated. Went extreme on a high power model but its overkill for my needs and is for sale in the classifieds now.
Sorry not trying to hyjack
Don't
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Athalon has the best top notch customer service! I sent a scope in under the lifetime warranty during the peak of the COVID shutdown and a human answered the phone and had a replacement in the mail the day after they received my broken one.
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This is the reason to buy products from places like this. It feels real good when a company stands behind their product and don't just do false marketing to get your business.
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I love my Talos and Helos and my next scope will be an Athlon. Good product with great back up and a deep lineup.
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Just picked up my second one, a Helos in 8-32 x 56. Really nice glass for the $$. I posted awhile back asking why the 8-32 was cheaper than the 6-24 Helos on Amazon. I think the 6-24 was at like $499 and the 8-32 was at $469. I went ahead with the 8-32 for the Impact I just got as I’m making that a dedicated bench gun.
Well, I figured it out, as the following Monday after Father’s Day that same scope was now up to $599. So keep in mind, fellas, It had to be a Father’s Day special. I remember last year same thing with the Caldwell Stinger rest I got, it was like $75. I told a friend about it and he went to buy it but it was close to $100. I then realized it was probably a sale for Father’s Day.
Anyway, as far as Athlon warranty, yes, awesome. My 6-24 Helos was my first intro to Athlon, and there was excessive backlash in the parallax dial. I sent it in, and a new one was sent back. No questions asked, no receipts required.
Well, I figured it out, as the following Monday after Father’s Day that same scope was now up to $599. So keep in mind, fellas, It had to be a Father’s Day special. I remember last year same thing with the Caldwell Stinger rest I got, it was like $75. I told a friend about it and he went to buy it but it was close to $100. I then realized it was probably a sale for Father’s Day.
Anyway, as far as Athlon warranty, yes, awesome. My 6-24 Helos was my first intro to Athlon, and there was excessive backlash in the parallax dial. I sent it in, and a new one was sent back. No questions asked, no receipts required.
Upvote 0