In the past year, I think I've placed four orders with AoA.
1 - ATI Nova Freedom rifle and pellets
2 - More pellets
3 - FX No-Limit mounts [because I HAD to have them / no one else sold them]
4 - FX No-Limit mounts Again, and, same reason as I just mentioned above..
If I added up the total for the over-inflated-shipping-charges I had to pay,
it probably would have been enough cash to place an order for an airgun.. *sigh*
Seriously, for those of us who make piss poor wages, these 'extra charges' bite..
It's like lighting our money on fire..
On top of that, After I placed all of the orders, I'd usually have to wait a day or so for them to process / ship,
and it would take about a week to go from AZ to NY.
After not learning my lesson after the first order or so, I finally found another place with cheaper shipping fees.
And when I say 'cheaper', I mean fair.
As an owner/operator of a business that I would have to ship my products World-Wide, I know all about shipping..
I could ship the same size box and weight to people on the other side of the world - For Less Money. And did.
That said.. I took my product, boxed, labeled, hit the post office, filled out shipping forms And US customs forms,
[time out of my day + the driving, wear and tear on my vehicle, loss of any other possible wage at my shop @ $50-$100/hr]
And I made out just fine..
So I don't like to read things excusing / stocking up for overcharging on shipping..
And also - Each time I ordered, I made Sure that I double checked the shipping Method..
The least expensive option was still a rip. *sigh*
I don't like to rant about other businesses - So we'll just consider this one to be "constructive criticism" they can take or leave.
Sam -
PS: I forgot.. the vape shops that I'm affiliated with also sell / ship online and internationally too..
Flat-Rate-Shipping. And if the owner can figure out a way to make it even cheaper for the customer - He will.
That's all part of going above and beyond when it comes to customer service.