- shipped me the wrong item
- did ship me something to FIX the wrong item
- did not provide instructions or help when reaching out on how to fix the wrong item sent with the new item
- ended up jerry rigging things together when an old valve i had
shipped wrong item, did not ship a proper replacement, and provided no support. i will never buy from them again. D- for shipping a piece to fix the wrong valve they sent, but i did not have the tools or experience to fix it. i honestly dont think i should be expected to fix a wrong item sent out either.