Purchased a new $1,600 airgun from this dealer. Darn thing had screws missing and so many flaws with it that I wanted to return it, just get rid of it. Contacted him like next day and flat out said NO, to send it in for repairs. I said NO, I wanted to return the airgun and he said no way, not even offered me to take it in with a re-stocking fee charge that I would've agreed to. The guy said it was ”used” and as such could not be returned. Of course it was used, had to air it up and shoot it to check it out. Then went on to state...that ``I was expecting "lamborghini performance when I did not buy a Lamborghini". Well, I paid premium dollars for a premium Lamborghini type airgun and got stuck with a lemon, still stuck with it, for that matter, still with a bunch of problems. And the manufacturer, he would not even bat an eye when talked about a return. Later sent some parts to “solve” one problem of the many. Still have the e-mail exchanges to prove all of this. Does he?