Air saber

[Jammin22]

I purchased an Air Saber from P.A. in March of this year. I am having an issue with the gauge sticking at 2000psi. Got ahold of P.A. they said to contact Umarex USA. I called cust. service and they said I have to send it in. I can replace it myself, it just screws in the bottom of air tube. Freaking B.S!

 

[rangur1]

If you can get a suitable replacement for it like a WIKA - I’d just do it. 

 

[UmarexUSA-JB]

I purchased an Air Saber from P.A. in March of this year. I am having an issue with the gauge sticking at 2000psi. Got ahold of P.A. they said to contact Umarex USA. I called cust. service and they said I have to send it in. I can replace it myself, it just screws in the bottom of air tube. Freaking B.S!

Jammin22, I'm sorry that you had a negative experience. I dug into it with our service manager to understand more fully. He investigated and also spoke with our gunsmith. I've sent you a PM with an explanation and what I hope will be a good resolution for you. Thanks for your understanding. ~JB 

 

[Jammin22]

UmarexUSA-JB- I want to Thank you and your team for shipping me the replacement gauge and oring. It fixed my issue. 

 

[UmarexUSA-JB]

UmarexUSA-JB- I want to Thank you and your team for shipping me the replacement gauge and oring. It fixed my issue.

You're welcome. Thank you for your understanding and patience. We appreciated that opportunity. ~JB