I received a new AEA HP SS .25 for Christmas. It arrived a month late. The bolt won't lock in the open position and wont rotate down in the closed position. I have emailed AEA USA and they have not responded. Any help out there?
AEA HP SS
- Thread starter bhankins
- Start date
It is a semi-automatic. All videos I have seen and the user manual indicate that it must lock in the open position in order to load the magazine. Then a nudge forward and it will close on the magazine and charge the first pellet. Then the knob on the bolt will rotate down into a locked position. From there, once the safety is off, the weapon is ready to fire in semi-automatic.
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You can reach out via Facebook, have had all my questions answered in this group
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I really dislike most forms of social media. I won't go into it in this forum. I just think companies have a responsibility to their customers to provide support without forcing discussions out on platform that they do not own. Thank you for your recommendation.
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I will tell you from having owned an HP SS 30+.... you need to hold the bolt back (spring loaded) while you insert the magazine. Then push it forward, if it doesn't spring forward on it's own, which it should. There are no locked positions either forward or rear.
If it did as you say, and locked in the rear position, instead of as it actually works by pushing the pellet into the breech and ready to fire, I think it would have horrible accuracy and constantly break the magazine. So rest assured, yours is working as they all work. Not sure about the manual, but AEA tends to send manuals that cover a variety of similar models. I wouldn't worry about that too much. Just shoot.
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Also I'm not sure who AEA USA is but there are a number of AEA retailers including BinTacLLC (the original and best), Utah Airguns, The Pellet Shop, Ares Airgun Tactical, and then some middle-men who work for BinTac like AEA Northeast (solid) and Survival Airguns (heard some bad reviews lately).
AEA USA is probably a totally bunk site. But if you ordered from BinTac I would suggest texting Bin Lu using the phone number on his website, he responds very quickly and he will, if necessary, put you on a video call with one of his technicians to get things sorted out or explained to you. If you have gotten late shipments from him it's most likely stuff getting held up in customs from China.
One tip I will give you on your new gun. Make sure the power wheel is tight. Because if it's loose and slips down to minimum, your semi-auto will occasionally fail and your gun will feel weak. So just keep on eye on that and tighten it good.
EDIT: is this where you bought it? https://www.aeaairgunus.com/
I have no idea who this is. But I SUSPECT this is a secondary site for Ares Airgun Tactical due to similar product line and categories. They are legit but I've only bought accessories from Ares before. You should go here https://www.aresairgunstactical.com/ and try to use that contact info, of course verifying if that is indeed the same outfit.
But, again, you don't actually have a problem to be resolved, as I hope my previous post clarified
AEA USA is probably a totally bunk site. But if you ordered from BinTac I would suggest texting Bin Lu using the phone number on his website, he responds very quickly and he will, if necessary, put you on a video call with one of his technicians to get things sorted out or explained to you. If you have gotten late shipments from him it's most likely stuff getting held up in customs from China.
One tip I will give you on your new gun. Make sure the power wheel is tight. Because if it's loose and slips down to minimum, your semi-auto will occasionally fail and your gun will feel weak. So just keep on eye on that and tighten it good.
EDIT: is this where you bought it? https://www.aeaairgunus.com/
I have no idea who this is. But I SUSPECT this is a secondary site for Ares Airgun Tactical due to similar product line and categories. They are legit but I've only bought accessories from Ares before. You should go here https://www.aresairgunstactical.com/ and try to use that contact info, of course verifying if that is indeed the same outfit.
But, again, you don't actually have a problem to be resolved, as I hope my previous post clarified
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Thank you and I am looking into BIN. Every video I have seen demonstrating this pistol shows the bolt locking in the rear (ready for loading magazing) and then a nudge to the bolt causes it to close forward and chamber the 1st pellet. Once in the forward (closed) position, the lever on the bolt rotates down. This locks the bolt in place and allows for semi-automatic operation. The manner it works in now only allows single action.
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No, definitely not. I also had a Terminator 30 and they work the same way with the semi auto.
I think you might be watching a video about HP Standard or some other model. All semi auto AEAs you have to hold the spring-loaded bolt back while at the same time using the other hand to insert the magazine. Then you release the bolt and it flies forward.
It does not stay forward during shooting for semi-auto, it flies back and then back forward for every shot.
An AEA semi auto is *always* chambered if you have a magazine in the gun.
My Terminator 30 didn't have a downwards forward locking position slot for the bolt. My SS 30+ did though. That might be confusing you. They basically just reused the same part from the HP Standard (which is not semi-auto and does lock forward). But for an HP SS you just ignore that because the gun doesn't use it.
I think you might be watching a video about HP Standard or some other model. All semi auto AEAs you have to hold the spring-loaded bolt back while at the same time using the other hand to insert the magazine. Then you release the bolt and it flies forward.
It does not stay forward during shooting for semi-auto, it flies back and then back forward for every shot.
An AEA semi auto is *always* chambered if you have a magazine in the gun.
My Terminator 30 didn't have a downwards forward locking position slot for the bolt. My SS 30+ did though. That might be confusing you. They basically just reused the same part from the HP Standard (which is not semi-auto and does lock forward). But for an HP SS you just ignore that because the gun doesn't use it.
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I don't like social media either, but any time I need a fast response, I have no problem using it to contact someone where it may take days for an email reply.
The couple of times I needed something from Bin, I merely posted a question on that AEA group which he regularly posts to, and had my answer in 30 mins.
Good luck hope you get your gun sorted out..
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I'm pretty sure he bought it from a secondary Ares Airgun Tactical website. So in that case Bin is not in the equation and you'll want to contact Zach. (but again, the gun is functioning 100% as it should)
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The bolt does NOT lock open. You have to pull it back (with some force actually) and insert the mag while you have it pulled fully back. Then release it and it should seat all the way forward. It will cycle and reciprocate better as time goes on and it breaks in.
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Thanks y'all. Me and my gun buddies pow wow's over this. I have been doing dry fires and have to cock the bolt each time so no semi-auto. We are thinking that we need to load the magazine and try it that way to see if the added back pressure will give us semi-auto.
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Might be a semi converted to bolt. If straight SA, the bolt does not lock open or closed. You need some serious tension to hold the bolt back so as to fully retract the probe and allow the mag to be fully inserted. Don’t let go of the bolt while inserting the mag, maintain full force holding it back. Then, once fully inserted, you may need to push the bolt fully forward lightly to fire. Then, If after firing, it doesn’t cycle it might not be cycling properly which could be for a variety of reasons, mag related, pellets not fully seated in mag can misfeeed, fill pressure….Lots of videos to watch on YT-think his handle is Sig Shooter.
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There is a way to convert to bolt action. You remove the rod that connects the bolt to the forward cylinder at barrel end. That is the only way the bolt can turn downward into the slot. Normal operation if the rod is in place attached to the bolt, it is fixed and will not rotate. The bolt due to spring pressure from the spring around the barrel plus hammer spring tension keeps the bolt closed at all times. The bolt does not lock back nor does it rotate closed into the notch under normal operation.
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Currently, my HP SS fires consistently in semi-auto, until I insert a mag, then flip a coin. I am not sure if what you are reporting is with a mag inserted or not, but for me, it makes a difference.
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I think you watching videos of non semi guns, no way a semi would rotate down after the probe pushed the pellet in the breech,....how would it operate in semi that way ? it could not come back and reload and recock
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