AEA HP Max 45. cal. Bolt Issue

Greetings from a new member of the forum. recently purchased an HP Max in 45. cal. Had my eyes on this gun for a while. I own serval other PCP rifles, but none of them require me to fight the bolt to insert the magazine. After doing some investigating, I see where they are coming out with device (for purchase) that will hold the bolt open. I contacted the vendor who had their tech expert try and resolve the issue, to no avail. It just takes extra effort to hold the bolt and insert the magazine. Any others with this problem?
 
Just asking a question regarding the AEA bolt. Sorry if I posted incorrectly, as I stated new member.

Hi and welcome to Airgun Nation. We can sort out the placement of your post.

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I don't own an HP but a larger bolt handle made the challenger much easier to use.

Callenger H.jpg