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Hello, the order was packed and shipped from our warehouse in Ohio. We simply used Amazon trucks for delivery, they pickupfrom Ohio and move them to Michigan for sorting 1st. Glad the packaging was up to our usual standards and was delivered to you on time. Hope pellets are good and survived the...

Hello, our customer service team does not work on the weekends. I am sure they will reply to you on Monday. Out of curiosity, was the package delivered by the date that we promised to you? Was the order packed well?

Absolutely, which is why we tested only with small packages/orders. It has not nor will not be even offered for larger purchases.

Hello, my name is Val Gamerman, and I am President of Pyramyd AIR. Sorry it was not apparent that when you placed the order it will be transported by an Amazon truck. That was my mistake in pushing for a silent test - we have been testing their network and allowed less than 6% of small packages...

Hi all, yes, first batch had issues, luckily for all they were figured out. Shameless plug on my part: https://www.pyramydair.com/blog/2019/09/air-venturi-tr5-pro-multi-shot-target-pro-air-rifle-part-8/