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Your remember Airgun Depot mystery boxes containing useless archery accessories? Do you have any actual examples of this, I'd love to see.

Here is one option for the ultimate Iguana Hunt! https://www.pyramydair.com/product/lethal-air-puerto-rico-iguana-cayman-hunt?m=6292&sid=242

I don't think it's accurate to claim Pyramyd AIR is switching gears so much as expanding to meet additional customer needs. A significant number of our customers are also firearm owners who would love to be able to purchase items for all of their shooting needs from one place. None of this takes...

Thanks Nate! We are really glad to have you and your innovative product available to our customers. I appreciate everyone's positive feedback, we are highly focused on providing an exceptional customer experience and as you have all pointed out the pride we take in packaging our pellets is...

I would encourage you to check out this video we did with a professional chef on cooking squirrel!

Hi everyone, I also wanted to mention something I was very relieved to hear, the excessive pop-up issue is not intentional and is actually something our IT team has been working on fixing. I believe it is intended to only be seen once and when you dismiss it you should not be asked again. As...

We offer free shipping on all orders over $150, there are no conditions attached to this offer. It's very hard to know what caused this confusion without having been there and seen the order screen and I know you have already made the purchase so I can only apologize and clarify the policy. I'm...

We did a really great cooking / recipe video with the folks at HuntChef you'd probably enjoy.

These are handmade locally in Ohio! https://www.pyramydair.com/product/gromacky-mounded-leather-pellet-pouch-black?a=11708&sid=242

Hi everyone, I appreciate reading all of your comments and thoughts on our recent announcement. I think it's perfectly natural to worry when a brand you enjoy shopping with makes a change but I want to reassure you that internally we are more focused on airguns than ever as we expand. We...

Hi everyone. I can assure you that there has been no change to our industry leading pellet packaging. As always, if you receive damaged pellets from us please just get in touch and we will take care of you. We do from time to time run into training issues with new packers in our warehouse, it is...

This is a really great idea, one that I am happy to say is already in the works. We will be introducing a whole bunch of improved self services functionality to your account page very soon, and this is going to be part of those changes. If anyone has any additional suggestions for what would...

Hi everyone, I really appreciate reading all of your comments. I know how frustrating shopping online has become during the Covid pandemic, and that unfortunately includes some of your experiences with Pyramyd Air. I know there are a range of issues that can lead to these bad experiences, many...

I'm really sorry to hear this happened, if you could direct message me with your order number or email address I'll make sure it gets taken care of today (we will replace the entire order). There is never an excuse for this to happen, we have been expanding our warehouse staff very quickly to...

Very kind of you, Mike. We take a lot of pride in how our pellets ship so I always want to make sure you guys are happy when something like this happens. If you change your mind let me know! Eric

I'm really sorry to hear about this, it was definitely a mistake as we still pack all of our pellets in foam. We will be more than happy to replace this order for you and you can keep the ones that arrived damaged to break your gun in with. I'll be sure to speak with the warehouse first thing in...

I'm really sorry to hear about your experience, it doesn't sound like we handled it very well. I'll be happy to jump in and make sure you are taken care of if you could message me with your order number or email address. Eric Wilson Director of Customer Experience, Pyramyd Air

I am really sorry to read this and see that you had such a bad experience buying from us. While it is true that refurbished guns can often have cosmetic blemishes, there is absolutely no reason for some of the major oversights that you shared, such as the internals showing. If you haven't done...

Hi Bob, great news your gun was picked up by UPS and is on the way. Tyler tested it out for you this morning and it shoots great! Eric Wilson Director of Customer Experience – Pyramyd Air

Great, I'll have your rifle pulled and get it to Tyler so he can shoot it tomorrow, we will have it ready to ship out asap (should be ready Monday). I apologize, I was in a meeting when James talked to you so I wasn't able to approve more than the 10-for-10 at the time. Thanks for your...