Reply To: Why you should buy Crosman products

Forums General Discussion Why you should buy Crosman products Reply To: Why you should buy Crosman products

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jdh2550
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I agree 100%!  I managed to break the plastic trigger guard on the Crosman/Benjamin Titan today.  It was my fault and I told them that.  Customer service told me " no problem, we will have a replacement part in the mail to you today".  There was not any discussion about warranty period, date of purchase, payment method for the part, or proof of purchase.  The phone conversation was less than 3 minutes.  I may get more air rifles (the bug has bitten hard), but I will always have a Crosman in my collection.

Customer service is hard to come by these days, but companies that have it will always get my business and recommendations.