Reply To: FX impact – my cylinder few across the room when changing it out for a fresh one

Forums PCP Airguns FX impact – my cylinder few across the room when changing it out for a fresh one Reply To: FX impact – my cylinder few across the room when changing it out for a fresh one

Link

fe7565
Participant
Member

shortslide

I called FX late in the day yesterday, and they immediately offered to replace my cylinder free of charge, and then sent me a pre-paid Fed-Ex label via e-mail.   Costs me nothing to send my Cylinder back and get a brand new replacement.  I was told the internal valve was likely stuck open, but they would not know until they inspected the Cylinder.   Fantastic customer service – I did not expect to get a replacement cylinder shipped to me for free.  

Good for FX USA!    Can't place a price on safety…