Reply To: When is a wait just too long ??
I use contractors for building things from time to time. I Never give them any money up front. If they need materials, I buy the materials. At the end of the job, I hold back 20% for ~ two weeks. This gives time to inspect the work thoroughly and let’s them know they better do it right.. Some get upset but in the end we ususaly become really good friends and I pass their names on to others for work.
The absolute worse thing any custom builder can do is not return a call, and provide updates. If they can’t or won’t do the job, pack up everything and ship it back with a full refund. THEY work for you!!
ANY contractor is only as good as his last job..
I hope you get your situation straightened out..( if I read between the lines correctly..)