It does seem to me that any and all businesses are having a hard time finding quality employees. Not related to Utah Air, I am finding that things just aren't packaged properly for shipment any more. This is obvious from Amazon, who just don't care and will do anything to shave off 1/2 a cent per shipment. But it seems to be more common today with smaller, more specialty shops as well. Too costly to the bottom line for the shop to buy good packing materials AND offer discounted or free shipping most customers demand? Or just folks working in the shipping dept. who aren't that good at what they do, or don't feel an appropriate level of responsibility in their job?
Shops of all kinds are being squeezed between customers who all want discounts, rising costs of doing business, and seemingly an overall pool of less qualified and/or less motivated workers, who the shops can't really pay very well from all of the price/cost squeezing going on. This results in kind of continuous employee turnover, and fewer available, reliable experts in the shops.
I'm not saying at all that I'm seeing this with UA, but apparently some of you are. And I think, as the old f@rt that I am, that it is something we might as well get used to with the attitude and lack of motivation of so many young workers these days.
