I sent my scope to them for warranty repair because it was fogging up. I returned it TWO MONTHS ago and they won’t return my emails or answer the phone. Does anyone know if they are out of business? Or had any experience with them?
I wrote them another email last night and copied a link to this thread. Guess what I received in my inbox this AM?
"Sir,
I apologize for not getting back to your previous emails. I dropped the ball on that and it is unacceptable. Your scope has been repaired and is currently in final QC and you should receive return shipment tracking either today or tomorrow."
And everyone likes to kick China around,LOL. We use to make good products long ago.I sent my scope to them for warranty repair because it was fogging up. I returned it TWO MONTHS ago and they won’t return my emails or answer the phone. Does anyone know if they are out of business? Or had any experience with them?
China is a country, not a company. There are companies in China that are capable of just as much quality (perhaps more) than U.S. or Euro companies. Most Chinese companies specialize in delivering what is asked: dirt cheap stuff that kinda works. If you look hard, you will also find Chinese companies that deliver top-notch products - but not at the dirt-cheap prices to which you've become accustomed... Unskilled labor in China is cheap, but machine time, skilled labor, and excellent finish are expensive no matter where you get them..And everyone likes to kick China around,LOL. We use to make good products long ago.
I believe they have both. Higher end is supposed to be USA.I bought a US optics red dot. It went back to the gun shop twice for warranty work. It would just turn off randomly while shooting. They finally replaced it. Just so you know you are optics is located in China according to my red dot.