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Umarex Fail

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    UmarexUSA-JB
    Manufacturer
    Manufacturer

    You could not know this, but I assure you, none of you are more frustrated than I am. As for media getting product before consumers, that’s business no matter the industry — Marketing and promotion people do the job they’re paid to do and have no choice but to base their efforts off of the information they’re provided. We’re not the first to experience delays. Did we get a black eye? You say so. Will you be happy in the end? That’s up to you and out of my control. Did we miss the boat? No. We have a long tether. For those that want to know more specifics about the “parts”, I’ve got nothing for you. Your knowing would not change anything at this point. The only thing I will say in regards to parts is that I’m highly confident in and respectful of our U.S. based Quality team who refused to let subpar product pass inspection just to get something to market. This level of quality commitment in addition to its responsive U.S. based service techs are what separates Umarex USA from others. For that, we should all be appreciative. ~JB

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    Profile photo of ThisGuy
    ThisGuy
    Participant
    Member

     Thanks for the reply JB, I appreciate it. 

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    Profile photo of parkplace06
    parkplace06
    Participant
    Member

    as a newb I got excited to hear about the gauntlet thinking that would be my first gun potentially…it’s been disappointing to hear it won’t be out again…and that those who ordered in march are just starting to trickle out…also the hammer looks really cool but I contacted Umarex directly and they said it’s not coming out until late first quarter 2018 at the earliest…

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