Thanks a lot AOA!

Forums Dealers Direct Thanks a lot AOA!

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    Sent my .22 cricket back because it had a defective shroud.  Large blast of air would come out with every shot. I’ve had some people tell me this was basically ok. But to me it was not. Instead of giving me a new shroud, AOA decided to install a fat O ring. How am I ever going to explain that if I decide to sell it?? I wanted a new shroud NOT a fat o ring put on my barrel. 

    Mod Edit: talk to the retailers and others before going off on a rant. Moved to DEALER FEEDBACK SECTION

    • This topic was modified 6 months ago by a Moderator.
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    “Muskrat.”Sent my .22 cricket back because it had a defective shroud.  Large blast of air would come out with every shot. I’ve had some people tell me this was basically ok. But to me it was not. Instead of giving me a new shroud, AOA decided to install a fat O ring. How am I ever going to explain that if I decide to sell it?? I wanted a new shroud NOT a fat o ring put on my barrel. 

    Mod Edit: talk to the retailers and others before going off on a rant


    Try asking Kalibrgun for help directly. They were pretty good at sending me replacement parts when I had early issues with my Cricket. If it’s new, it’s under warranty so they probably won’t charge you. Just have your serial number handy so they can confirm it is under warranty. They are really nice people who take a pride in their product (at least that was my experience).  

    Have you tried contacting AOA again to let them know you aren’t happy with the shroud mod? Maybe they’ll replace it you ask? That would be preferable to getting a new shroud shipped from Eastern Europe. 

    • This reply was modified 6 months ago by a Moderator.
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    Muskrat the Cricket shrouds screw onto the barrel and they never used to have an o-ring in the beck end of them, they used to just have a delrin end cap. I have noticed the barrels vary in size so it would not be unusual for air to come out of the back end cap. Installing an o-ring is not a half assed fix it is the correct fix. I actually make most of my screw on  shrouds with a rubber o-ring in the rear end cap, it prevents them  from scraping the finish off barrels and makes a better seal.  As long as the end cap was grooved for the o-ring it is a perfectly acceptable fix and in my opinion it should have had an o-ring to start with, Neil.

    • This reply was modified 6 months ago by NeilClague.
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    I’m on my phone so I can’t post pictures. Does somebody have an email I can send a picture to so you could post it for everybody to see. 

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    Zebra, do you have the contact number ? 

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    “Muskrat.”Sent my .22 cricket back because it had a defective shroud.  Large blast of air would come out with every shot. I’ve had some people tell me this was basically ok. But to me it was not. Instead of giving me a new shroud, AOA decided to install a fat O ring. How am I ever going to explain that if I decide to sell it?? I wanted a new shroud NOT a fat o ring put on my barrel. 

    Mod Edit: talk to the retailers and others before going off on a rant

    

Posts like this are not very tasteful and they often negatively affect both parties involved. It is always recommended that you consult the retailer before airing your dirty laundry. 

    As Neil said, it is a common practice to use an o-ring in the end of some shrouds/LDC’s. 

    1. Did you contact the retailer?
    2. Did you purchase the airgun new from said retailer?
    3. Did the o-ring fix the blowback problem?

    This topic will be monitored for your response.

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    “Michael”

    “Muskrat.”Sent my .22 cricket back because it had a defective shroud.  Large blast of air would come out with every shot. I’ve had some people tell me this was basically ok. But to me it was not. Instead of giving me a new shroud, AOA decided to install a fat O ring. How am I ever going to explain that if I decide to sell it?? I wanted a new shroud NOT a fat o ring put on my barrel. 

    Mod Edit: talk to the retailers and others before going off on a rant

    

Posts like this are not very tasteful and they often negatively affect both parties involved. It is always recommended that you consult the retailer before airing your dirty laundry. 

    As Neil said, it is a common practice to use an o-ring in the end of some shrouds/LDC’s. 

    1. Did you contact the retailer?
    2. Did you purchase the airgun new from said retailer?
    3. Did the o-ring fix the blowback problem?

    This topic will be monitored for your response.

    
I don’t know why you edited my post. 

    No I did not contact AOA about how they rigged my gun. 

    Yes I paid $1200 brand new from AOA. 

    Yes the o ring did fix the blow back. 

     

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    Is the picture viewable for anybody ?

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    I can’t see the picture, no.

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    Been a customer of AOA for a long time and they always have treated me right. Sounds like they treated you right too, fixed your blowback issue. Maybe you should stop whining and spend some time shooting your new gun it will make you happy.  

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    Although I was not trying to be rude to you muskrat I do apologize for the “stop whining” comment earlier. I will remember in the future that people are just frustrated with performance sometimes and this is a way to get info for a fix. Once again I apologize and hope you will not hold this against future posts as I also have questions and look here for advice.
    Lee 
     

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    Muskrat I am not a lover of AOA but attacking them for something you obviously know very little about is bad and not correct. Using O-rings to seal shrouds and some Reflex style LDC’s is standard practice, you should not make accusations like they just rigged it or just added a fat O-ring. If the O-ring fixed the problem then why are you bitching. Just because you wanted a new shroud does not mean they have to give you one, their obligation is to fix the problem which it sounds like they did. Sometimes you do not get what you want in life, but going off on the maker after they fixed the problem is wrong, they get to determine what is needed to fix it not you. As a manufacturer I have to deal with issues where things need to be fixed, it is up to me how I fix the problem, not the customer, the same applies here, they fixed the problem, get over it  and move on, Neil.

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    “NeilClague”Muskrat I am not a lover of AOA but attacking them for something you obviously know very little about is bad and not correct. Using O-rings to seal shrouds and some Reflex style LDC’s is standard practice, you should not make accusations like they just rigged it or just added a fat O-ring. If the O-ring fixed the problem then why are you bitching. Just because you wanted a new shroud does not mean they have to give you one, their obligation is to fix the problem which it sounds like they did. Sometimes you do not get what you want in life, but going off on the maker after they fixed the problem is wrong, they get to determine what is needed to fix it not you. As a manufacturer I have to deal with issues where things need to be fixed, it is up to me how I fix the problem, not the customer, the same applies here, they fixed the problem, get over it  and move on, Neil.

    
I’m bitching because I spent a lot if money on something that had to have a patch up job, if I knew they where just going to slide an o ring on the barrel I would’ve never sent the gun back in the first place. I feel like they fixed it the cheapest way possible but they don’t care how it looks. They never bothered to call before they sent the gun back Because they probably figured I would disagree with them. AOA emailed me because of this post and i will be talking with them tommarow. 

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    I read this post because I thought maybe you won a cool door prize or something at AoA but that wasn’t it ….
    But if I read it correctly ( I’m often wrong ) You had a problem and the seller made it right . But the way it was done wasn’t what you expected but admittedly it works … And the guy who knows more about LDCs and shrouds for Airguns than anybody else says the method used was the proper fix . . Then it seems like a win for everybody .
    But it’s possible I missed something . Happens to me all the time , I’m not very bright

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    Muskrat you should not even be able to see the O-ring unless you removed the shroud, so why remove it unless you just wanted to see what they had done to fix it?  It does not matter how cheap or inexpensive the fix was, you need to get over wanting a new shroud. If you had sent the shroud to me I would have turned a groove on the inside of the end cap and installed an O-ring which is a proprietary way of sealing them, If they just sat the shroud on an O-ring then that might be a problem as the back pressure could eject it, but if it has been inserted in a groove then it is not just a cheap fix, it is the correct fix, Neil.

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    “NeilClague”Muskrat you should not even be able to see the O-ring unless you removed the shroud, so why remove it unless you just wanted to see what they had done to fix it?  It does not matter how cheap or inexpensive the fix was, you need to get over wanting a new shroud. If you had sent the shroud to me I would have turned a groove on the inside of the end cap and installed an O-ring which is a proprietary way of sealing them, If they just sat the shroud on an O-ring then that might be a problem as the back pressure could eject it, but if it has been inserted in a groove then it is not just a cheap fix, it is the correct fix, Neil.

    
What do you mean I can’t see the oring ?? It’s on the barrel in plain sight. It’s just a thick ass o ring right on my barrel. It don’t look proper! I wish you could see a picture before you speak. 

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    You have not stated once if the O-ring is inside the end cap or just used as a fill in between the end of the shroud and the scope tower. I can only assume from what you initially stated that they inserted a rubber O-ring, if you state with a bit more clarity how the O-ring is installed then maybe it would help all of us! An O-ring can just sit on the barrel and the shroud slide over it, there is nothing wrong with that, I have stated more than once that if the O-ring is inserted inside the end cap then that fix is perfectly fine, not once have you said it is NOT inside the end cap, it is in full view. you need to be clear in your statements for people to be able to respond correctly. If the O-ring is inside the end cap I have responded correctly. If they are unable to fix the shroud send it to me and I will install an O-ring in the end cap for you,for me it will take a couple of minutes and the O-ring will not be visible and will seal the back of the shroud.
    I will gladly do this for no charge for another AGN member. Neil.

    • This reply was modified 6 months ago by NeilClague.
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    I know I am going against some very well respected members here but here I go.  This fellow spent a LOT of money on a luxury product that should have been tested for proper operation before being shipped.  Evidently the manufacturer didn’t have enough respect for the customer to do this.  The customer contacted the seller asking that the product be made right.  Rather than being humble and making it right they insulted him with a patch job.  I understand Orings are common components in our hobby but if it was not part of the original design it is just a cheap patch.  Orings degrade over time.  Did they send spares?  If it were me I would have sent the gun back for refund and never again do business with them.  End rant.

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    Dan if the O-ring is inset inside a groove it is NOT a bad or cheap fix as you suggested. I use O-rings all the time on shrouds and Reflex style LDC’s, they are a much better way to go than just mass producing something and hoping the tolerances are close enough, which in this case they were not, had they used an O-ring as I do he would never have had this problem and would not have had to send his gun back. . The O-rings might degrade over time but so will the material sliding up and down the barrel when you remove and replace the shroud, you can replace  O-rings for a few cents, replacing the end cap is probably not something the factory would do, it would most likely require you replace the shroud.  Why would they send spare O-rings, they cost a few cents and if you do not constantly remove the shroud they will last a very long time and replacing them takes a couple of seconds, you are blowing this out of all proportion!  Just because it is not part of the original design does NOT make it a cheap patch, that is a ridiculous thing to say, they are the preferred way of sealing a shroud and in my opinion should have been part of the original design, but they take more time to produce and install so some makers just use Delrin, which is also in my opinion a cheap alternative to aluminum. Please think about what you say before you call something a cheap patch job, by doing that you are insulting my product  for using them in my shrouds, which is not cool, you should maybe do your homework before making rants like this, Neil.

    • This reply was modified 6 months ago by NeilClague.
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