Robert Lane closing shop for indefinate period

Wow! Hope he heals up alright!

Hmm. I just spoke with him on 4/22, this is unfortunate, although either he or an associate spoke to me like I was an idiot, and I wrote him off as a for a lack of better words, a poor businessman. I am using one of his regulators in my marauder but regret doing business with such an arrogant man. 

He tried to tell me 2 threads (coils) on a fastener is max strength...when its actually more like 4-6. I thread my gauge adapter into his regulator body no different than I would my stock gauge block and caused the bottom pocket to push out. I inquired for a replacement at my expense and he still gave me troubles and arguments. I included pics of my adapter threaded into his regulator body and my stock gauge hand tightened. I was only able to achieve 1.5-2 turns on his and on the stock gauge 4. Guess he expects me to only tighten my gauge adapter 2 threads on a 2000+ psi rifle...well that was his defense at least. Excuse my ignorance if I am wrong but I don't feel safe with 2 threads and that didn't allow it to seal, torquing further it was impossible to differentiate from "keep going" or "its good" as I was creating aluminum shavings going further. I concluded the threading wasn't a true 1/8" NPT @ 27 threads per inch... Pics below



He also threw the "This is not a business, its my hobby and I am a Dr" line at me...like really? Stroke your ego much? This is a business, you have an ebay store, a website and yea...I won't go into any more length.

I got myself a regulator from them in the last couple of weeks. I had ordered and paid through his website, but hadn't had any confirmation from them for a week, so I emailed to check and my reply was quite abrupt and almost defensive saying they had been in business for 22 years and that they always send orders immediately. Anyway I figured they were having a bad day, thanked them and when it arrived a couple of days later I let them know even apologizing for checking on them. Really impressed with quality of product and all the support videos. But very odd PR skills.

I hope he has a good recovery, but I wouldn't buy from him, based on this feedback, even if there are no other options. I hate it when I find out that the giants in the industry are jerks.

It has been that way forever though, the most talented can afford to be arrogant, to an extent. Mozart was allegedly pretty arrogant, didn't think pupils were worth his time, even when he was struggling to get paid composition requests.

No matter what has happened to him i hope he gets well fast.
I got a regulator from him and another 2 friends and everything went smooth and the communication was fast.We have no bad words to say about him or about his regulators.One of my friends got his regulator just over a month and like i said above he had no issues.
Another friend got a Huma regulator so we can argue with him for laughs . Both Huma and Lane perform perfectly

I wish him a speedy recovery...

He was nothing but a gentlemen in my dealings with him. He made several custom valve’s and a reg for my Edgun .30. He even made some spares and patterns for future reference and shipped prior to payment. He was great to deal with. 

Hope he recovers and gets back to business. 

Regards, 

DT

I realise that there's always two sides to a story. I would definitely buy from him again. He obviously has a passion for what he does.