Ordered an airgun from Airguns of Arizona.
Changed a few details of my order. (adding and deleting a few items)
Salesperson indicated AOA payment was successful, and that I'd receive credits for items removed.
Airgun package full of goodies shipped and was received.
Credits were received on the date the rifle shipped... rest of order was never billed.... so basically they paid me to take it off their hands !!
Fast forward a month; Detected the billing error while reviewing my finances.
Could not stand to look at the rifle until the matter was corrected.
AOA records still indicated we were square, but they agreed to look into it.
They sent a new invoice agreeing to timely compensation as able, AND they granted a significant discount in appreciation for my coming forward to resolve the discrepency.
Now I can sleep at night knowing they'll get paid...
...at the same time very humbled by their generosity !!!!
Salute !!!!
Changed a few details of my order. (adding and deleting a few items)
Salesperson indicated AOA payment was successful, and that I'd receive credits for items removed.
Airgun package full of goodies shipped and was received.
Credits were received on the date the rifle shipped... rest of order was never billed.... so basically they paid me to take it off their hands !!
Fast forward a month; Detected the billing error while reviewing my finances.
Could not stand to look at the rifle until the matter was corrected.
AOA records still indicated we were square, but they agreed to look into it.
They sent a new invoice agreeing to timely compensation as able, AND they granted a significant discount in appreciation for my coming forward to resolve the discrepency.
Now I can sleep at night knowing they'll get paid...
...at the same time very humbled by their generosity !!!!
Salute !!!!
