Can't order a Regal XL butt pad from Daystate! Are they serious?!?!

Forums Manufacturers Direct Can't order a Regal XL butt pad from Daystate! Are they serious?!?!

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    Profile photo of DellaDog
    DellaDog
    Participant

    I damaged a new Regal but pad while trying to install a metal sling mount (the nice one seen on eBay, except it’s not a perfect match). I contacted Daystate and asked how I could purchase a replacement pad, and was pretty miffed at their response:

    Hello,

    I am sorry but we do not have any spare butt pads available.
    The stock and butt pad come to us as a complete unit.

    The only Butt pads that we have available are the rubber ones (as used on the Air Wolf), while you are welcome to purchase one please note that as they were not made for the regal they would need to filed down in order to fit, and in all honesty do not look fantastic when filed down.

    You may be able to source one online second had somewhere.

    And my response:

    Now that’s just not acceptable! 

    How hard is it for you to ask of your source to please provide an additional butt pad? I’ve invested a considerable sum into Daystate products and would be GREATLY disappointed if you could not, at the very least, check with your source. 

    It should be very easy for you to do this!

    • This topic was modified 2 months ago by DellaDog.
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    Profile photo of T3PRanch
    T3PRanch
    Participant

    Have you checked with AOA since they are the US importer?

    Thurmond

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    Profile photo of DellaDog
    DellaDog
    Participant

    Thanks, that’s my next step.  I thought it best to go to the source first, but I suspect if you can’t get one from the manufacturer its unlikely you’ll find one from an importer. I’ll post my findings. 

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    Profile photo of Marksman3006
    Marksman3006
    Participant

    Completely unacceptable on any level. Agreed…..then ask your source for an additional butt pad. I realize it may take awhile before it gets to your hands……but come on.
    On a side note…..even a butt pad from their source would not be a perfect fit as I believe it is sanded with the stock. There woukd still be some hand sanding and finishing to be done.

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    Profile photo of DellaDog
    DellaDog
    Participant

    Yep, my sentiments exactly. In fact here was my follow up request:

    Could Daystate possibly provide contact information for their stock source? Perhaps I can order a $5 piece of rubber from them instead of spending $350 plus for a complete stock.

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    Profile photo of Deja
    Deja
    Participant

    “DellaDog”Yep, my sentiments exactly. In fact here was my follow up request:

    Could Daystate possibly provide contact information for their stock source? Perhaps I can order a $5 piece of rubber from them instead of spending $350 plus for a complete stock.

    
I doubt their source is willing to send you one item worth 5$. Maybe if you buy 500 and daystate sanctions it.

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