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AoA scope mount shipping issues

I ordered a set of Sportsmatch 30mm scope rings from AoA for a 13mm rail (BSA maxi rail) and the invoice address was good. Shipping dept. sent it to the wrong address up my street. Then the next shipment to the correct address but shipping did not read the invoice again stating it said 13mm. What I got was a regular 9.5 to 11mm mount...... Third time lucky I thought. The sales person said they only had one set left, and were opened, but only looked at and put back in and taped shut, so I said send them.. but they were in an open pack, missing the scope mount stop pin, and the two side clamp pieces that the hex bolts hold the mount to the rail were missing paint where they had obviously been mounted, and really cranked on to cause the powder or anodizing coating to scuff. So that meant they were USED and should have been marked as such.
I am not real happy, but really needed these mounts. I cannot be arsed to wait any more and take time out of my life to resolve it.
So for my first experience actually ordering from them was not the best. I realize mistakes get made, but 3 times in a f'ing row??