Purchased 6 tins of pellets from him. He put them in a flat rate envelope and shipped them. When I received the tins, one had opened spilling all the pellets. The bag had a hole in it and was leaking pellets. When I asked him about it he said it was my problem as he thinks putting 6 tins of pellets in an envelope is the way to ship them. The envelope was padded after all. Additionally, only 4 of the tins had tape on them meaning 2 were open. I tried to resolve this and sent photos. Buyer beware.